The Smart Classrooms service includes the installation, maintenance and upgrade of Smart Classrooms in academic buildings.
Service Users
Faculty, Staff, and Students
User Services
The smart classrooms are fully equipped with white boards, Internet, computer work stations, controlled lighting, sound & video system with remote controls, table and chair for the instructor, and a projection screen.
Business Services
Smart Classroom equipment, space and furniture.
Technical Services
Procurement & Property Control
Installation, setup, configuration and maintenance
Monthly inventory and testing
Requirements
The requirements for using this service included the following: Faculty, Staff, and Students
Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket.
Business Procedures
NA
Change Procedures
Changes to the service (transition, additions, and discontinuations) must be reviewed by the Director of Technology Support Services, the ITS Service Center Coordinator, TAC and approved by the Service Manager (CIO) and Cabinet.