The Residence Life Webforms service is the design, installation, administration and troubleshooting of the Google Forms utilized by the Office of Residence Life professional staff and residential students.
Service Users
Residence Hall Directors
Residents Assistants
Residence Life Administrative Staff
Residents
User Services
The service is limited to the existing forms utilized by the Residence Life Office which include the following:
Program Announcement Request (EMS) Form
Student of the Month Nomination Form
Residence Life FREDcard Door Access Control Request Form
Lost Key Form
Program Evaluation/Program of the Month Form
RA Duty Log
Application for Resident Assistant Position
Resident Assistant Transfer Application
Academic & Administrative Campus Access Control Request Form
Business Services
Each form provides a different business service.
Technical Services
Form design and implementation.
Access control via google groups for forms.
Scripting for email function for select forms.
Change management for forms.
Auditing and reporting for form usage.
Requirements
The requirements for using this service included the following:
eServices account
current Residence Life staff member
current resident
Rates / Cost of Use
The cost of the service covered by the Housing Fees.
Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket.
Change or new installation requests can expect a response within 36 hours and the resolution will depend on the scope of the request.
Business Procedures
google share, fredshare
Change Procedures
Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet. Changes to the configurations, software, hardware or business procedures are reviewed monthly by the campus Security Systems Team.