The Residence Life Multi-media Equipment Equipment Reservation & Checkout services utilizes the ITS Service Center Connect2 system to allow departmental professional staff to reserve and checkout select multi-media equipment.
Service Users
Residence Hall Directors
Residence Life Administrative Staff
User Services
Available Equipment: portable screens, speakers, and digital projects.
Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket.
Change or new installation requests can expect a response within 36 hours and the resolution will depend on the scope of the request.
Business Procedures
google share, fredshare
Change Procedures
Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet. Changes to the configurations, software, hardware or business procedures are reviewed monthly by the campus Security Systems Team.
Assigned Primary Support
Assigned Secondary Support
RACI Chart
Name: Residence Life Multi-media Equipment Sign-out