Service Center

Service Center Content

Faculty and Staff Technology Recommendations for Remote Instruction
How do I get access to my eServices?
How to Encrypt Office Documents
How to Login to a Browser to Sync Settings (Chrome and Firefox)
Installing Software on Windows 11
FREDprint How-To's
- Quick Start Guide to FREDprint
- Copying at a FREDprint Station
- Scanning at a FREDprint Station
- Secure Printing With Your Smartphone in FREDprint
- Resetting a Forgotten FREDprint Passcode
- SUNY Managed Print Initiative - Roll-out FAQ
- SUNY Managed Print Initiative - Background FAQ
macOS Security Transition Documentation - Spring 2023
- macOS Transition - Administrative Rights
- macOS Transition - Logging Into Your Mac
- macOS Transition - Restrictions
- macOS Transition - Standard Software Updates
- macOS Transition - Updates and Upgrades
Microsoft Licensing Changes - Summer 2024
Scheduled Monthly Reboots for Critical Security Updates on University Owned Computers
Service Center Hours
Computer Labs
- Science Center 243 A&P
Department Printer Options
Service Center How-to articles
- Accessing the U: and M: Drives on a Mac
- Adobe Products at SUNY Fredonia
  - Adobe Creative Cloud Student Purchasing Walkthrough
  - Frequently Asked Questions about Student Purchased Creative Cloud from SUNY
  - How To Download Adobe Acrobat Reader
  - Requesting/Installing Adobe Acrobat Pro for your State or Personal PC or Mac
- Adding Sites to the Pop-up Blocker Allowable
- Create a Digital Signature in Adobe Acrobat Reader
- How can I access my U: Drive from off campus?
- How to Configure the Houghton Toshiba Printer on Mac
- How to Find Your Computer Name
- How to Install a Chrome Extension
- How to use the U: Drive
- Printing Information
- Printing Sustainability and Security Best Practices
- Private (Guest) Browsing
- Restore Previous or Deleted Versions of Files
- Signing into services with Microsoft Multi-Factor Authentication (Students)
- Sponsored Guest Account Procedure
- Student Computer Purchasing Program
- U: Drive Changes with DFS Transition
- Using Microsoft OneDrive
- What do I use YourConnection for?
- What Software is Available to Students, Faculty, and Staff?
Service Center Troubleshooting articles
Student Technology Recommendations and Resources
Technical Hardware and Software Lists
- Computer Labs Technical Lists
Technology Procurement Standards
Technology Request Process (TRP)
Windows 10 Transition Resources
Learning Spaces Standard and Unique Software
- Unique Lab Deployed Software
Learning Spaces List
- Fenton Hall
- Houghton Hall
- Mason Hall
- McEwen Hall
- Other Rooms
- Rockefeller Arts Center
- Science Center
- Thompson Hall
- Williams Center
Faculty Only Spaces
- Fenton 118 - Lenna (President's) Conference Room
- Houghton 115 (Conference Room)
- Houghton 222 (Conference Room)
- Houghton 265 (Conference Room)
- Rockefeller Arts Center 203 (Conference Room)
- Steele Hall MPR (Conference Room)
- Thompson W253 (Conference Room)
- Williams Center S202 Pucci Room
Learning Spaces Technology Resources
- Extron Share-link
- Houghton 028, 236, 237 control panel instructions
- How to use the control panels in the learning spaces
- Mersive Solstice Instructions
- Rosch Recital Hall control panel instructions
- Science Center 105 control panel instructions
- Science Center 321 control panel instructions
- Williams Center 204A-E Technology Instructions
Tracker
- How to Add a Customer/Reporter in Tracker (Agents Only)
- How to Submit a Request in Tracker
- Answers and Tracker Tips