voicemail - recording your name for voicemail at Fredonia

Any phone with an enabled voicemail service can have the name personalized using these directions.  If you still have an older phone set, or a new VoIP set the access method will work for both. 

Step-by-step guide


  1. Dial (716) 673-4444 ( this can be done from any phone, you do not need to make this call from the phone you would like to change the name )
  2. Enter your mailbox number in a seven digit format.  The mailbox number is the same as the phone number.  ( for example 6732004 )
  3. Enter your password followed by the pound sign. ( for example 1111# )
  4. Listen to the main menu options.
  5. Press 9 to access the setup menu.
    • press 8 to record your name
    • speak your name and press #
  6. Your name should be recorded
  7. Hang up if you are finished.


If you do not know your voicemail box password you can create a Tracker ticket or send an email to ITS for assistance.  Please include the voicemail box number with the ticket.



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