Banner Student Information System (SIS) Service SC
Kevin Lane
tito1365
Daniel LaGrow
Service | Banner Student Information System (SIS) Service | ||||||||||||||||||||
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Service Manager | Kevin Lane | ||||||||||||||||||||
Department | Enterprise Data Services | ||||||||||||||||||||
Contact | Location: Thompson Hall, 207A Phone Number: (716) 673-4894 Email: Kevin Lane All requests for assistance are completed using the Tracker Customer Portal | ||||||||||||||||||||
Service Owner | Chief Information Officer | ||||||||||||||||||||
Description | Banner is the Student Information System (SIS) used by Fredonia to manage all data relating to a student for academic and administrative purposes. | ||||||||||||||||||||
Service Users | Fredonia staff who have been given authorization to access data related to their job. | ||||||||||||||||||||
User Services |
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Business Services |
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Technical Services |
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Requirements | |||||||||||||||||||||
Rates / Cost of Use | There is no charge for this service | ||||||||||||||||||||
Getting Started | |||||||||||||||||||||
Availability | |||||||||||||||||||||
Getting Help | All requests for assistance are completed using Tracker | ||||||||||||||||||||
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Business Procedures | |||||||||||||||||||||
Change Procedures | Requests for change should be entered as support tickets in Tracker. Technical changes will be reviewed on a per request basis. | ||||||||||||||||||||
Assigned Primary Support | Richard Bartkowiak | ||||||||||||||||||||
Assigned Secondary Support | Kevin Lane | ||||||||||||||||||||
RACI Chart |
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Date Last Modified | |||||||||||||||||||||
Status | Active |